# Terms of Service | Aircon Servicing Serangoon

> Terms for using Aircon Servicing Serangoon services in Serangoon: fixed quotes, payment after the job, cancellations and the 90-day workmanship warranty.

URL: https://airconservicingserangoon.com/terms-of-service/

# Terms of Service

Last updated: 11 November 2026

## 1\. About These Terms

These terms apply when you book a service with Aircon Servicing Serangoon, the Serangoon service of Cool Earth Aircon (Block 108, 108 Simei Street 1, Singapore 520108). By booking a service or using this website, you agree to these terms.

## 2\. Our Services

This Serangoon service provides:

-   General aircon servicing
    
    [/ →](/)
    
-   Aircon Chemical Wash
    
    [/chemical-wash/ →](/chemical-wash/)
    
-   Aircon Chemical Overhaul
    
    [/chemical-overhaul/ →](/chemical-overhaul/)
    
-   Aircon Repair
    
    [/aircon-repair/ →](/aircon-repair/)
    
-   Aircon Gas Top-Up
    
    [/gas-top-up/ →](/gas-top-up/)
    
-   Aircon Servicing Contract
    
    [/contract/ →](/contract/)
    
-   Aircon Not Cold Repair
    
    [/aircon-not-cold-repair/ →](/aircon-not-cold-repair/)
    
-   Aircon Water Leak Repair
    
    [/aircon-water-leak-repair/ →](/aircon-water-leak-repair/)
    
-   Commercial Aircon Servicing
    
    [/commercial/ →](/commercial/)
    
-   Noisy Aircon Repair
    
    [/noisy-aircon-repair/ →](/noisy-aircon-repair/)
    

We do not provide aircon installation or replacement, central chiller plant work, car aircon, portable aircon repair, fridge or appliance repair, or whole-building air duct cleaning through this service. For installation and replacement, please contact Cool Earth Aircon at 

coolearth.com.sg

[https://www.coolearth.com.sg →](https://www.coolearth.com.sg)

.

## 3\. Quotes and Pricing

-   All prices are in Singapore dollars (S$).
-   General servicing prices are published on our 
    
    price page
    
    [/aircon-servicing-price/ →](/aircon-servicing-price/)
    
     and depend on the number of units.
-   Every job gets a fixed quote before work starts. For chemical cleaning and repairs, the final price depends on unit type and condition, and the technician confirms it on site before starting.
-   There is no callout fee for Serangoon addresses.
-   If the technician finds work beyond the agreed quote, they will explain it and quote it separately. No extra work is done without your approval.
-   Parts needed for repairs are quoted before they are replaced.

## 4\. Payment

Payment is made after the job, once the work is done and each unit has been tested.

## 5\. Bookings, Access and Cancellations

-   Same-day slots are offered subject to availability and are not guaranteed.
-   Someone aged 18 or over should be present to let the technician in, approve the work and check the units after testing.
-   Please clear the area under each indoor unit and provide safe access to outdoor units.
-   For condos that require contractor approval, please tell us your condo and its rules when booking. Delays caused by access restrictions may require rescheduling.
-   If you need to cancel or reschedule, please let us know as early as possible, ideally at least 24 hours before your slot.

## 6\. 90-Day Workmanship Warranty

-   All work carries a 90-day workmanship warranty from the date of the visit.
-   If the same fault we worked on comes back within 90 days, we return and fix it at no extra charge.
-   The warranty covers our workmanship on the fault we serviced or repaired. It does not cover new or unrelated faults, damage from misuse, power surges, physical damage, or work done on the unit by others after our visit.
-   To make a claim, contact us with your name, address and the date of the original visit.

## 7\. Servicing Contracts

Annual maintenance contracts cover four general servicing visits a year with priority booking. Repairs, gas top-ups and chemical cleaning are not included and are quoted separately. Contract pricing depends on the number of units.

## 8\. Limitation of Liability

We take care to protect your home during every job. To the extent permitted by law, we are not liable for indirect or consequential losses, or for faults caused by the age or existing condition of a unit, its pipes or its electrical supply. Nothing in these terms limits rights you have under Singapore law that cannot be excluded.

## 9\. Website Content

The content on this website, including text, graphics and logos, belongs to Cool Earth Aircon. Guides on this site are general information and not a substitute for an on-site inspection.

## 10\. Changes to These Terms

We may update these terms from time to time. The version on this page applies to bookings made after its date.

## 11\. Contact

-   WhatsApp or phone: 
    
    +65 9427 3833
    
    [tel:+6594273833 →](tel:+6594273833)
    
-   Office: 
    
    +65 6810 6706
    
    [tel:+6568106706 →](tel:+6568106706)
    
-   Email: 
    
    contactus@coolearth.com.sg
    
    [mailto:contactus@coolearth.com.sg →](mailto:contactus@coolearth.com.sg)